Surprisingly, over 8% of my newsletter subscribers still use an email address where the domain name doesn’t match their website address. These subscribers use email addresses such as or

While this certainly works for sending and receiving email and is a cost effective solution, it presents the appearance of a mom-and-pop outfit, rather than a professional utility.

Did you know you can have business email for your domain, for example, for as little as $5.00/user per month?

For $5.00/user per month, $10.00/user per month if you need to archive emails (for example, if you are a public utility subject to Freedom of Information Act requests), you can subscribe to Google’s G Suite. G Suite, formerly known as Google Apps, includes Gmail, Calendar, Google Docs, and Google Drive.

Cloud solutions

The advantages of G Suite over a single email address include the ability to coordinate calendars, collaborate on spreadsheets or documents, and access shared documents without the need for a server in your office.

With more and more utilities choosing to host their utility billing software in the cloud, why not host your email, calendar, and shared documents the same way?

In addition to eliminating the need to purchase, maintain, and upgrade internal servers, a cloud based email and calendar solution provides access to enterprise email without the need for a virtual private network (VPN).

Free, informative webinar tomorrow

Don’t forget the free remittance processing webinar I wrote about in the last Utility Information Pipeline. This webinar is hosted by Logics and our partner, ProfitStars, tomorrow, November 29, 2017 at 2:00pm eastern time.

During this webinar you will learn how ProfitStars’ RemitPlus remittance processing system can save time entering mail payments. if you haven’t already registered for the webinar, you can do so by clicking here.

A reminder for North Carolina utilities

If you work for a North Carolina water utility, you should have received an invitation from the Environmental Finance Center to participate in a Utility Management Survey conducted by the EFC and North Carolina League of Municipalities.

If you, or someone at your utility, didn’t receive this invitation, please email the EFC directly at and they will provide you with the specific survey link for your utility.

Does moving to the cloud make sense?

Do you ever wonder if your office would operate more efficiently hosting your software in the cloud? If so, please give me a call at 919-232-2320 or e-mail me at to learn how a business review could benefit your utility.

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© 2017 Gary Sanders