If you’ve been a reader of the Utility Information Pipeline for any length of time, you know one of my recurring themes is improving efficiency in utility business offices.

One of the easiest ways for utility offices to become more efficient is to offer better options for your customers to pay, beyond the basic checks in the mail and walk-in payments.

Previously, I’ve written about the easiest way to collect payments, accepting credit cards, online bill pay systems, automating phone credit card payments, streamlining online banking checks, and alternatives to entering mail payments.

Free, informative webinar

One of the alternatives to entering mail payments manually is a remittance processing system. If you’d like to learn more about remittance processing systems, Logics is hosting a free webinar with our partner, ProfitStars, on Wednesday, November 29, 2017 at 2:00pm eastern time. During this webinar you will learn how ProfitStars’ RemitPlus remittance processing system can save time entering mail payments.

Utilizing a desktop scanner, RemitPlus software provides efficiencies that some customers have claimed cut their check processing time by over 75%. Several Utility Information Pipeline readers are already taking advantage of the great tools provided by RemitPlus.

Please plan to participate in this informational webinar to discover the benefits of RemitPlus, including:

  • Scanning software that allows check and coupon payments to be auto-posted (i.e. without human attention to each item)
  • Exporting of both a Check21 bank deposit file and an auto-posting file from a single pass through a scanner
  • Unlimited storage and simplified access of check images for improved customer service
  • Elimination of problematic paper checks from bank bill pay systems

To register for the webinar, please click here.

Are you processing payments as efficiently as possible?

Do you ever wonder if your office could more efficiently process payments? If so, please give me a call at 919-232-2320 or e-mail me at gsanders@logicssolutions.com to learn how a business review could benefit your utility.

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© 2017 Gary Sanders

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