Smartphones with GPS capability and online mapping applications have made finding addresses an easy task. Does your utility take advantage of any of the many electronic mapping applications that are available?
Geographic information systems
Many utilities have implemented Geographic Information Systems (GIS) to replace their reliance on paper maps. In addition to creating digital images of paper maps, GIS maps include attributes of each mapping layer.
These attributes can include such things as water line size, pipe material and year installed. Or for a valve, the attributes might include manufacturer, model, year purchased and direction the valve opens.
Online mapping applications
Even if your utility hasn’t implemented a Geographic Information System, several online options exist for locating an address.
Some utility billing systems have integrated mapping within their billing software. Logics’ Utility Management system is one such application.
Below is a screen shot of the Mapping tab from the Account Console of Logics’ Utility Management system. Clicking on the image will open a larger image in a new window.
As you can see, the system displays a map with a push pin at the exact service address.
Meters are often the last layer added to a GIS system, and they represent the point at which billing software and GIS systems intersect. For a utility with a GIS system mapped all the way to the meter level, the above map could be replaced by their GIS map.
Interested in integrating maps with your billing system?
If you are interested in learning more about integrating maps, either Google maps or your GIS system, with your billing system, please give me a call at 919-232-2320 or e-mail me at email@example.com.
© 2013 Gary Sanders